1. What we collect
We collect information you provide directly (name, email, phone, address, identification documents, financial details) and information generated automatically when you use our website or platforms (device identifiers, IP address, log data, cookies, trading and account activity).
2. Why we collect it
Personal data is processed to open and maintain trading accounts, meet legal and regulatory obligations including KYC and AML requirements, prevent fraud, deliver customer support, and provide and improve our services. We do not sell personal data to third parties.
3. Who we share it with
We share information with regulated service providers (payment processors, identity verification partners, technology providers), our regulators where required, and law enforcement when legally compelled. All third parties are bound by appropriate confidentiality and data-protection terms.
4. How long we keep it
Records related to your account are kept for as long as you remain a client and, after closure, for the period required by applicable financial regulations. This is typically a minimum of five to seven years after the account is closed.
5. Your rights
Subject to local law, you may request a copy of the personal data we hold about you, request correction of inaccurate data, or request restriction or deletion in certain circumstances. Contact us at [privacy@okxuae.example] to exercise these rights.